1. Acceptance of these terms

By accessing or using the ETraders Center website, you agree to these Terms of Use. If you do not agree with these terms, you should not use the website or submit information through it.

These terms apply to the website, product-category pages, trade-corridor pages, RFQ pages, contact pages, future forms, future marketplace features and any related website content operated under ETraders Center.

These Terms of Use are general website terms. They do not replace a signed trade contract, quotation agreement, supplier agreement, purchase order, invoice, shipping document or other written commercial agreement.

2. Who we are

ETraders Center is a global import, export and wholesale sourcing platform connected to The Syed Group ecosystem. The website provides information about product categories, sourcing routes, trade corridors, RFQ preparation, contact methods and future wholesale marketplace development.

Contact email: info@etraderscenter.com. Head Office: Sheikh Zayed Road, World Trade Center 301A, Dubai, United Arab Emirates.

3. Website information only

The information on this website is provided for general trade, sourcing, category and business-information purposes only. It is not a binding offer, confirmed quotation, product guarantee, stock confirmation, legal advice, customs advice, tax advice, logistics advice or financial advice.

Product categories, country corridors, examples, market routes, trade tools, quote builders and marketplace descriptions are provided to help users understand the type of information required before a serious trade enquiry can be reviewed.

We may update, remove, change or correct website content at any time without prior notice.

4. RFQs, enquiries and quotations

Submitting an RFQ, email, phone enquiry or website form does not create a contract, supplier relationship, buyer relationship, agency relationship, exclusive arrangement or obligation to quote.

A quotation, if provided, may depend on product specification, quantity, packing, origin, destination, shipping method, Incoterms, documents, supplier availability, inspection, compliance, market conditions and other factors.

  • Prices are not final unless expressly confirmed in a written quotation or agreement.
  • Container rates, port charges, customs, taxes and local delivery costs may change.
  • Product availability, supplier conditions, lead times and documents may vary.
  • Samples, inspections, certificates and approvals may be required before final order confirmation.
  • Any final trade arrangement should be governed by written commercial documents.

5. Future marketplace features

ETraders Center may later introduce marketplace features such as product listings, buyer accounts, supplier onboarding, RFQ baskets, quote workflows, forms, saved entries, dashboards or ecommerce functionality.

Until such features are formally launched, marketplace references on this website should be treated as platform direction, not as active checkout functionality or confirmed inventory.

Additional terms may apply to buyer accounts, supplier accounts, product listings, paid services, ecommerce checkout, delivery, returns, marketplace transactions or platform subscriptions if they are introduced in the future.

6. User responsibilities

When using this website or communicating with ETraders Center, you agree to provide accurate, lawful and relevant information.

  • Do not submit false, misleading, fraudulent or unlawful information.
  • Do not misuse the website, interfere with its security or attempt unauthorised access.
  • Do not submit confidential information unless necessary for the enquiry.
  • Do not submit content that infringes third-party rights.
  • Do not use the website for spam, scraping, automated abuse or unlawful activity.
  • Do not treat general website information as a confirmed quotation or contract.

7. Buyer, supplier and trade partner communications

ETraders Center may communicate with buyers, suppliers, trade partners, logistics contacts, consultants or group support where relevant to a specific enquiry. Any introduction, sourcing discussion or supplier review is subject to further verification and written terms where required.

We do not guarantee that any buyer, supplier, product, quotation, shipment route, document, certification or trade arrangement will be available, suitable, compliant or commercially acceptable unless expressly confirmed in writing.

Area Website position Important note
Product listings May be informational or future-facing unless clearly marked as active. Availability and pricing must be confirmed separately.
Supplier references May support review or sourcing discussions. No supplier is guaranteed unless separately agreed.
Shipping and freight Route information may be general guidance. Costs and timelines can change by carrier, port and market conditions.
Compliance and documents Document lists may be general starting points. Final requirements depend on product, destination and authorities.

8. Intellectual property

The website design, text, structure, trade-category content, page layouts, brand names, headings, graphics, source code, schemas, images and other website materials are owned by or licensed to ETraders Center, The Syed Group or their respective rights holders unless otherwise stated.

You may view the website for ordinary personal or business review. You may not copy, reproduce, republish, sell, scrape, redistribute, modify or commercially exploit website content without written permission.

10. Disclaimers

The website is provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, error-free, uninterrupted, secure or free from harmful components.

We do not guarantee the accuracy, completeness, suitability or currentness of every item of website information, especially where trade conditions, shipping rates, product availability, documents, customs rules or supplier terms can change.

Always verify product specifications, legal requirements, customs requirements, import/export restrictions, certificates, documentation, shipping conditions and commercial terms before entering into a transaction.

11. Limitation of liability

To the maximum extent permitted by applicable law, ETraders Center, The Syed Group, related entities, directors, officers, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, consequential, special, punitive or loss-of-profit damages arising from website use, reliance on website content, trade enquiries, communication delays, third-party links, unavailable products or unconfirmed trade information.

Nothing in these terms excludes liability where such exclusion is not permitted by applicable law.

12. Privacy

Our use of personal information is explained in the ETraders Center Privacy Policy. By using this website or submitting information, you should also read the Privacy Policy.

Read the Privacy Policy

13. Changes to the website and terms

We may update the website, product pages, categories, trade corridors, marketplace pages, forms, contact details and these Terms of Use from time to time.

The latest version of the Terms of Use will be posted on this page with an updated date. Continued use of the website after updates means you accept the updated terms.

14. Governing law and disputes

These Terms of Use should be interpreted according to the laws applicable to the relevant ETraders Center operation, website administration, group entity or written agreement connected to the matter.

Where a separate signed contract, invoice, purchase order, supplier agreement, buyer agreement or trade document applies, that written document may contain its own governing law, jurisdiction and dispute-resolution provisions.

15. Contact

For questions about these Terms of Use, contact ETraders Center:

  • Email: info@etraderscenter.com
  • Phone: +971 56 1783838
  • Head Office: Sheikh Zayed Road, World Trade Center 301A, Dubai, United Arab Emirates